ICT Managed Services

Managed Services

Australia’s leading local Managed Services Provider.

Service Desk 

Trusted, secure and smart Single Point of Contact.

Service desk is more than a resource for fixing incidents or logging requests, its often the first point of contact to your users and ultimately the front line to your customer experience. We believe the service desk should sow the seeds for continuous improvement and innovation.

Our secure service desk is built on the basis that a great experience doesn’t always need to involve human interaction. Smart tools and process which enable self-service, automation and self-healing are part of the package. Our partnership with Epicon and their world class E1-X platform enables us to provide a seamless ITSM integration across your full ecosystem of internal and service provider management and monitoring tools. Our philosophy is automate all you can, and leave the rest to humans – meaning you get an optimised and continually improving experience which is complimented by people when you need them.

Infrastructure Management

Highly flexible, available and reliable infrastructure services delivered well.

xAmplify was born hybrid; we understand the mechanics of managing environments in the data centre and in the cloud , we understand the need for infrastructure platforms to be dynamic and elastic whilst ensuring an ever-watching presence on data protection and security.

Our Infrastructure Management ecosystem is equipped to support the breadth of infrastructure platforms, unbounded by where they’re hosted and at whatever point you find yourself in fulfilling a digital transformation vision.

We know how complex the IT landscape is getting – we aim to do the ordinary, extraordinarily well and back ourselves with service levels to prove it.

We want to get you back to focussing on the business instead of being buried in it.

Platform Services 

Your trusted Cloud Partner – sovereign, secure, shared risk.

Secure Managed Cloud

Secure Cloud, with a local fully managed service experience.

Cloud computing offers many advantages, including reduced infrastructure costs and a more resilient, scalable environment as well as provide a template for automation and orchestration. But for organisations in the public sector, security and compliance concerns may be seen as barriers to migrating critical applications to the cloud.

Our Secure Managed Cloud service lets you take advantage of cloud, confident that your critical data and applications are kept secure and protected at all times. With secure managed cloud services from xAmplify you get full support of both sovereign and the world’s leading cloud platforms, saving you the challenge of doing it yourself. Whatever your cloud mix, we’ll help you get the most out of it:

  • Public Cloud- Multi-tenant environment with pay-as-you-grow scalability, ideal for heavy or unpredictable traffic
  • Private Cloud- Single tenant environment — dedicated servers or virtualization — for maximum security, in or out of your data center
  • Hybrid Cloud- Connect public clouds, private clouds, and/or traditional dedicated servers for an individual application
  • Multi-Cloud- Rely on multiple cloud providers — such as AWS®, Microsoft®, Google Cloud Platform™, AUCloud and our Secure Managed Service will help ensure your critical data remains protected

Harnessing the features of our best-of-breed technology and cloud partners, xAmplify’s Secure Managed Cloud services offers the security, scalability, automation and elasticity typically associated with global cloud offerings.

AI/ML Platform as a Service

The next generation of intelligence and advanced analytics.

Our industry leading and scalable AI/ML Platform as a Service offering combines the world’s best of breed technology with a sovereign cutting-edge AI/ML application suite to deliver and out of the box ‘one click’ machine learning capability wrapped in a flexible commercial model to align to most business use cases and requirements. This platform that can be readily applied to numerous AI/ML use cases including:

  • Object Identification
  • Person of interest
  • Facial recognition
  • Fraud and compliance
  • Cyber
  • Real time forward edge analysis sensor

With our industry technology partners we are delivering the next generation of intelligence and advanced analytics.

What else we offer

Automation & Assurance
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Hybrid IT
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Application Managed Services
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Connect with us now.

Get in touch with us if you have any queries and we will get back to you as soon as possible.

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