Application Managed Services 

Real-time and flexible support to keep the key business systems functioning  

As organisations move to an application driven digital enterprise, a robust but flexible application support and management model is required to continuously enhance, evolve and integrate across the enterprise to meet changing business demands and needs. We enable customers to reduce management costs, invest in digital transformation, and drive business growth. We focus an ROI-focused applications transformation and management delivery model with flexible consumption-based pricing models that allow customers to dial up and down services according to their business requirements.

Our flexible support models include;

  • Dedicated Onsite or Remote Application Managed Service
  • Flexible and scalable On-Demand Application Managed Service
  • Client integrated Co-Managed Application Managed Service

Our Application Managed Service Framework

The xAmplify Application Managed Service Framework provides clients with a complete end-to-end service, delivering business driven productivity and service standards to allow clients to remain focused on their core business.

Our highly process automated Service Support Hub provides a simple service interface for all end-users support and administration needs, enabling a superior value for money service. We deliver accelerated enhancements with full application lifecycle management, including change, security and patching. Finally, our transformation services provide a coherent and robust framework for application transformation, development and ongoing management. These services are designed to leverage new technologies like Cloud, Artificial Intelligence, Machine learning and DevOps, underpinned by Agile processes to deliver business value. ​

Our Application Managed Service Framework

  • Fully transparent and pragmatic outsourcing of application and infrastructure services
  • Long-term partnership based on in-depth technology and industry knowledge with global reach-back to vendor technology support and shared best practices
  • Official certifications by Coupa, SAP and Microsoft
  • 24/7/365 Secure Service Centre
  • Customer Success Management through dedicated Engagement Manager
  • Clear and transparent service level agreements
  • Full flexibility with dedicated on-site and remote on-demand shared resources
View our Capabilities here

What else we offer

Automation & Assurance
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ICT Managed Services
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Hybrid IT
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Connect with us now.

We love to listen and we are eagerly waiting to talk to you regarding your project. Get in touch with us if you have any queries and we will get back to you as soon as possible.

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